Responsible for providing in-depth technical support of assigned technology/area.
Responsible for the creation and tracking of support tickets and resolution of escalated support incidents.
Establish disaster recovery procedures and conduct security breach drills.
Creates documentation and technical knowledge transfer.
Provided expert advice on technical proof-of-concepts evaluation.
Provides coaching and professional development to team members in order to enhance their product knowledge, technical and acumen.
Continuously review processes within Network & Security function to provide an excellent experience.
Undertake other job function (Ad-Hoc) as and when assigned from time to time.
Candidate must possess at least a Diploma / Degree in Computer Science/Information Technology, or equivalent.
Good analytical and problem-solving skill.
At least 5 year(s) of working experience in the related field is required for this position.
Well verse knowledge of IP protocol (TCP/IP) networking routing and switching protocols, VPN, Firewall, WAF, Load Balancer, IPS, DNS, anti
DDoS, endpoint security protection.
Knowledge or experience in cloud infrastructure and network is a plus.
Possession of professional certification (CISSP or equivalent) is an added advantage.
Ability to see a task through from assignment to completion with minimal supervision.
Willing to work off-hours for project implementation, break-fix and other standby requirements.
Bachelorâs degree in art, design, marketing, communications, advertising, and other relevant fields.
Have at least 3+ years of experience in the creativeâ¦
Memiliki pengetahuan tentang project management, waterfall maupun agile.
Dibantu tim project management di Radya Labs, Project Manager diharapkan dapatâ¦