Business Acquisition Manager

Date Posted: Posted12 hari yang lalu
Salary:
Standard Chartered
Jakarta+1 lokasi
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Job Description

Job: Retail Banking Primary Location: Asia-Indonesia-Jakarta Schedule: Full-time Employee Status: Permanent Posting Date: 07/Nov/2021, 10:44:55 PM Unposting Date: 22/Nov/2021, 5:59:00 PM About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities

Business

SALES / PRODUCTIVITY MANAGEMENT

  • A need based approach to source New to Bank (NTB) Priority Banking customers and engage the customer for new Business and refer PIC AUM qualified back to branch managed RM channel.
  • Deliver sales targets to meet new business and acquisition goals.
  • Conduct extensive marketing and systematic Telemarketing on leads provided and if needed, account management activities in bringing up the AUM qualified criteria.
  • Participate in Priority and Commercial Clients (CC) activities, i.e. market outlook seminars, lifestyle events, year –end gathering and etc to acquire new to bank customers and referrals while exploring opportunity to upgrade existing bank customers to qualified Priority customers.
  • Participate in sales promotion and activities to achieve/exceed defined sales targets.
  • Prepare and consolidate accurate reports on sales activities.

CUSTOMER EXPERIENCE

  • Engage Priority and potential customers through 100% leads activation.
  • To improve Products per Customer (PPC) rate through digital solution penetration.
  • Responsible in building an information database on PIC customers to support relationships building and cross-selling efforts.

Processes

  • Drive portfolio growth through NTB
  • Based on client profile, map client potential and work towards up streaming to Priority Banking segment.

Risk Management

  • Read, understand and comply with all provisions of the Group Code of Conduct.
  • Sound knowledge of all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable.
  • Ensure zero operational loss and effective complaint management.
  • Effective reject management for suspicious transaction
  • Report any suspicious transaction immediately to the supervising officer of Fraud Control
  • Ensure strict compliance and responsible for achieving and maintaining satisfactory audit rating
  • Ensure Right sales process' to ensure Treating Customer Fairly (TCF) is implementing consistently to avoid mis-selling case

Governance

  • Ensure KYC compliance for all new to bank customers
  • Awareness of all the policies and procedures issued in relation to money laundering prevention
  • Comply with all applicable Anti Money Laundering & Terrorist Financing (AML/TF) procedures
  • Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff
  • Ensure that effective arrangement are in place to comply with AML/TF requirements (CDD, Transactions Monitoring and Sanctions) as stipulated by Group & Local Regulator
  • Perform CDD Periodic Review & Customer Data Updating
  • Make prompt reporting of Suspicious Activity Report (SAR) to BMLPO or CMLPO at Head Office
  • Ensure to join available AML/TF training (or e-training)
  • Responsible for proper control of keys/ combination setting & password for safekeeping cash and valuable documents (if applicable)
  • Ensure implementation of Clean Desk Policy
  • Ensure kept no pre-signed blank form and customer copy ID
  • Ensure customer data are kept properly in secured area

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff

Key Stakeholders

  • Wealth Management
  • Priority Banking Segment
  • Personal Banking Segment
  • Business Banking Segment
  • Brand & Marketing
  • Branch Operations
  • HR & Learning Academy
  • Legal and Compliance
  • CEPG
  • SBIM
  • Customers

Other Responsibilities

  • Ensure that all workplace for which they have responsibility are safe and do not present a risk to the environment
Our Ideal Candidate
  • AAJI
  • WAPERD
  • WPPE
Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

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Job Detail

  • Job Id
    0a047041304bb591
  • Location
    Jakarta+1 lokasi
  • Company
    Standard Chartered
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Standard Chartered

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