Job Description

  • monitoring and evaluating all call center agent
  • reporting data
  • analyzing data

  • Having an experience min 2 years for customer service/call center, or 1 year as a quality assurance call center
  • Fluent in english (spoken or written)
  • Have a strong analyze skills and detailed oriented
  • Can work under pressure
  • Have a good communication skills
  • Extensive skills on qualitative & quantitative data analysis and reporting
  • Must able to conduct a presentation on the analysis results

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Job Detail

  • Job Id
    12dd42fe1e06cc9f
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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