Field Service Technician

Date Posted: Posted14 hari yang lalu
Salary:
Surabaya

Job Description

Field Service Technician

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.


As a Field Service Technician, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service. Reporting to the Service Operations Manager, you will be responsible for providing routine maintenance and on-site or remote technical support opportunities. This position involves travelling, as you will be providing hands on assistance at customer sites. This role is based at This role is based at Surabaya, Indonesia.

Your responsibilities

  • Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
  • Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
  • Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.
  • Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
  • Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.
  • Identifying opportunities to develop new service applications, equipment and method.

Your background

  • ID electrical practicing license.
  • Tertiary certificate in electrical engineering or equivalent.
  • 5 years of experience in Motor and Generator (rewinding, overhaul, repair, re-engineer, commissioning and installation)
  • Experience in Working with cloud-based services and application software, understanding and capability to interface with electronics devices and computers.

Benefits

  • Life insurance
  • Medical insurance
  • Flexible work practices
  • Transportation

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated.

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Job Detail

  • Job Id
    13a642b11e5cf738
  • Location
    Surabaya
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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