Job Description

About the role:
As Customer Success agent, you’ll be part of our merchant engaging activity, specifically enhancing the use of our features by majoopreneurs. You’ll main responsibility is to convince majoopreneurs to maximize their utility of our products. To succeed, you’ll have to utilize your expertise through upstanding communication and product knowledge.

What you will do :
Responsible to achieve daily target set by management with potential customers over the phone

Maintain high customer satisfaction by listening to the customers needs to generate repeated sales and sustainable stickiness

Communicate customer experience and feedback to product and related team in the mean to improve product quality

Report daily activity to direct superior

What you will need :
At least 1 year experience in merchant engagement, account executive, account manager, call center or any related fields

Experience in handling merchant or customer

Preferred diploma or bachelor degree

Profound orientation both to customer and to target

Eloquent communication skill

High willingness to learn in a fast-paced environment

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Job Detail

  • Job Id
    1738fe4026b26572
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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