Satellite Operations Supervisor - Sidoarjo

Date Posted: 22 hari yang lalu
Salary:
GO-JEK
Sidoarjo
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Job Description

Location

Sidoarjo

Work Type

Direct Contract

Application Posted

September 19, 2021

About the Role
If you’re looking to be a part of a dynamic, highly-analytical team who enjoys designing data-based strategies, look no further. As our Satellite Operation Supervisor for the Indonesia Region team, you'll take the wheel in overseeing the supply management for Gojek's operations in the region. Along with the district team, you'll get to oversee the entire operational driver spectrum at the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field. Working closely with the Regional Strategy team, you will even get to localize the HQ strategy that matches the nature of the district. Your efforts will help ensure that our driver partners are given the attention, experience, and opportunities they deserve.

What You Will Do

  • Be accountable for day-to-day operations monitoring (2W and 4W), which includes: Driver acquisition management, driver engagement management (loyalty & retention and safety & performance training), driver exit (i.e. drivers suspension) and inventory management (driver attributes and driver warrant), and driver income management through expense reduction or providing alternative income solution (i.e. Swadaya, Promo Go)
  • Collaborate with District Head for day-to-day escalated issues around driver-partner services
  • Learn and

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Job Detail

  • Job Id
    1a02a63b37015204
  • Location
    Sidoarjo
  • Company
    GO-JEK
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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