Key Account Manager (East Java)

Date Posted: Posted20 hari yang lalu
Salary:
Novartis
Surabaya
Apply Now Whatsapp to Friend Save This Job

Job Description

4! The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples’ lives. Your passion to build, execute business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what these medicines do, why they matter and how Novartis is striving to reimagine medicine.

As a Key Account Manager for East Java, based in Surabaya, you will lead enterprise achievement of Novartis’ business goals with Key Customers via contracts, tenders & portfolio commercial offers, listing of new products, formulary, product logistics, etc. You will drive patient access through understanding and implementing mutually value-based initiatives impacting the patient journey and Customer needs; coordinate and lead internal Customer (account) teams and support the creation of a customer centric approach across Novartis

Your Responsibilities:

Your responsibilities include, but not limited to:
  • Responsible for driving project initiatives in the designated accounts to achieve preset target
  • Develop customer development strategy, dedicated KAM action plans for assigned accounts, align on account objectives and executes.
  • Establish and develop long-term relationships with key customers. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their needs & objectives.
  • Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
  • Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account
  • Analyze market situation including competitive intelligence activities on key accounts and key competitors
  • Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
  • Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system. Develop an effective sales team through training and coaching or management of key commercial programmes.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum requirements

What you’ll bring to the role:
  • Degree in Life Sciences, Pharmacy, Biomedical or other related discipline.
  • Having minimum 2 years of experience working as First Line Manager in field sales or Key Account Manager.
  • Able to understand changing dynamics of Pharmaceutical industry
  • Excellent project management and stakeholder management skills.
  • Proven strong performance track record. Excellent business presentation skills.
  • Proficient and fluent in English (spoken and written), with good interpersonal and communication skills.
  • Able to work with Microsoft Office ecosystem (Excel, Powerpoint, Words, Teams)
  • Willing to be placed in assigned area.

Why Novartis?
769 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Division

PHARMA

Business Unit

AMAC

Country

Indonesia

Work Location

Surabaya

Company/Legal Entity

PT Novartis Indonesia

Functional Area

Sales

Job Type

Full Time

Employment Type

Regular

Shift Work

No

Early Talent

No

Related Jobs

Job Detail

  • Job Id
    1f15475ace37a53f
  • Location
    Surabaya
  • Company
    Novartis
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Novartis

Sponsored by

https://www.halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.