Lead the Customer360 analytics and data model capability
Run solution management related to Customer360 with partners (Product Development, Technology, and business teams) to identify needs, opportunities, and gaps, and solve problems
Communicate solution architecture details and roadmap to scrum teams who in turn will translate them into user stories and deployment plan
Demonstrate a solid understanding of the business processes, agent for change and recommend the right solution
Maintain the inventory and knowledge base on business processes, business capabilities and technical components along with other architectural artefacts e.g. data architecture and integration architecture
Brainstorm and negotiate effectively with various stakeholders to continuously come up with the best design and solution on customer360
Min. bachelor’s degree majoring in Information Technology, Computer Science, or any related field
Min 3+ years proven experience in Customer data management in CRM/exposure to big data/Hadoop technologies and analytical tools will be a plus
Having good knowledge in data related projects and skilled at modelling, mapping, and profiling with proficiency in data base
Strong business acumen with technical knowledge and a proven track record of driving innovation and architecture with a customer-first mindset
Excellent ability to solve complex problems and highly analytical person
Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
Supervises and monitors the ordering until delivery of the goods and services.
Negotiates prices, terms, availability, delivery, shipment, product reliabilityâ¦
Support program development of advertising and promotions to provide maximum sales target and effective market exposure of brand and products in the segment.
3+ years experience in contract management in supply chain / logistic.
Process Standardization : to create, maintain, implement & monitor SOP related toâ¦