Date Posted:
Salary:
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Job Description

  • Lead and manage call center projects for improving quantitative and qualitative performance and clients satisfaction.
  • To be responsible for the result of project in the unit
  • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.
  • To plan for human development to promote staff to higher level
  • To keep good relationship with clients & do internal coordination with other division or department
  • Find leads from existing clients for business expansion and willing to meet new people for business relationship
  • Able to provide solution and suggestion for both internally and externally

Minimum education : D3 (any field) with GPA min 2.75

Experiences at Contact Center Industry as Manager or min 3 years as Supervisor

Experiences as Manager at e-Commerce Industry more preferable

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Job Detail

  • Job Id
    32289fc513e79c88
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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