IT Support

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta
Apply Now Whatsapp to Friend Save This Job

Job Description

RESPONSIBILITIES
  • Setup, configure, and migrate ERP system on client site.
  • Study existing ERP system to maximize product strengths and weaknesses.
  • Conduct a technical training about our product to clients.
  • Provide technical support and issue resolution, including via chat, e-mail, phone call, or direct to client site.
  • Ensure IT support requests are resolved or escalated in a timely manner
  • Ensure IT Documentation is kept current and accurate.
  • Collaborate and work closely to sales and marketing team.
  • Create video tutorial material and Webinar.
  • Conduct software testing and analysis.
QUALIFICATIONS
  • Candidate must possess at least a Bachelor's Degree in Information Technology, Information System, or Computer Science.
  • Preferably have working experience at least 1 years in the related field.
  • Good communication skills is a must.
  • Knowledge of how ERP, OMS, WMS, and CRM system works.
  • Willing to learn a new ERP, OMS, WMS, and CRM system.
  • Ability to analyze and troubleshoot software and hardware problems.
  • Good knowledge of API, Database and Web-Apps is a plus.
  • Proficient in written and verbal communication in English or Mandarin is a plus.

Related Jobs

Job Detail

  • Job Id
    3f2d6ea85eb1f0da
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

Sponsored by

https://www.halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.