IT Manager - The St. Regis Jakarta

Date Posted: Posted30+ hari yang lalu
Salary:
Marriott International, Inc
Jakarta
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Job Description

Posting Date Jan 13, 2022
Job Number 22002572
Job Category Information Technology
Location The St. Regis Jakarta , Jl. Setia Budi Tengah No.29, Jakarta, Kecamatan Setiabudi, Indonesia
Brand St. Regis Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

The St. Regis Jakarta Hotel and Residences will be part of a mixed used development that comprises of office and branded residences including the hotel. The St. Regis Jakarta Hotel has 280 rooms and 4 Food & Beverage outlets. There is a total meeting space of 3,600SM consisting of a ballroom, junior ballroom and 5 meeting rooms. Amenities include gym, swimming pool and spa. The St. Regis Jakarta Residences comes with 164 3-to-4-bedroom units and is located in a separate tower adjacent to the Hotel.
The site is strategically located in Jakarta’s Golden Triangle with ease of access to Sudirman, Thamrin and Kuningan areas. It will take approximately 45 minutes driving distance to the airport. The St. Regis Jakarta Hotel and Residences is projected to open in Q4, 2023.

JOB SUMMARY

As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May interfaces with vendors, owners, Executive Committee and property staff.


CANDIDATE PROFILE


Education and Experience

  • BS/BA or equivalent work experience. Additionally, 2-4 years experience in like position.
  • Previous experience in IR Global Field Services or Marriott Systems Support desirable.
  • System-related professional certifications desired.

CORE WORK ACTIVITIES


Ensuring Client Technology Needs are Met

  • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Monitors, ensures and manages the acquisition and maintenance of property based systems.
  • Analyzes information, identifies current and potential problems and proposes solutions.
  • Maintains, inspects and repairs equipment.
  • Inspects and ensures the maintenance of the equipment or the environment.
  • Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
  • Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.
  • Ensures solutions are consistent with the client's needs and brand specific IR environment.
  • Administers and maintains mail and email.
  • Maintains inventories and manages IT hardware/software.
  • Provides Internet support and maintenance (if applicable)
  • Provides cable management support.
  • Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
  • Consults on specific application issues or hardware/software problems.
  • Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies

  • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Monitors processes and evaluates information according to SOP and LSOP requirements.
  • Enforces IR policies and standards protecting company hardware, software and other resources at the property.
  • Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.

Maintaining Information Systems and Technology Goals

  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
  • Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.
  • Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
  • Ensures proper asset management.
  • Performs on-site monitoring of all projects.
  • Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.

Demonstrating and Applying Information Resources Knowledge

  • Keeps up-to-date technically and applies new knowledge to your job.
  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Provides technical expertise and support.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
  • Manages vendors for property IT requirements functioning as escalation point for problem resolution.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Job Detail

  • Job Id
    402c3f193316b37b
  • Location
    Jakarta
  • Company
    Marriott International, Inc
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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