Provide daily, weekly and monthly report for customer services team and provide insights to improve customer satisfaction.
Familiar with CSAT and NPS score.
Assist teams in screening resumes.
Manage calendar for all hiring teams and candidates.
Communicate with candidates promptly and assist them when they come inâ¦
Handle and resolve customer complaints.
Improve the operational systems, processes and policies in support of organizations mission - specifically, supportâ¦
Bachelor Degree in any major or University student looking for internship program (Preferably : Marketing or Public Relation).
Drafting the contracts for KOLs.