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Job Description

Date: 22-Jul-2022

Location: Jakarta, East Asia, ID

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Marketing and Communications at the British Council is a strategic function which drives awareness, understanding and engagement with us across our diverse audiences. We use insight, knowledge and analysis of our market and our customers to engage them with our work and our products and services in the most impactful and effective way. We lead the development of our brand and use our expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and demonstrate our impact. This role is a new role as part of Marketing and Communications Transformation programme. In line with the Global Recruitment policy, standard application and recruitment decisions will apply for this role.
Role Purpose: The Communications Manager South East Asia will:
  • Develop and implement the communications strategy and plan for the cluster/country, with the support of the Regional Head of Communications.
  • Be responsible for internal and change communications; external communications planning and delivery, including media, PR, events and stakeholder communications within the cluster/country.
  • Work closely with internal and external key stakeholders, execute plans that strengthen and integrate marketing initiatives to continue to engage current audiences, identify and attract new ones and create greater awareness of the British Council.

Main accountabilities but not limited to the following:
Strategy and Planning
  • Manages implementation of communications strategy and plan, ensuring alignment to regional communications strategy and plan, and effective impact.
  • Manages the delivery of internal and external communications campaigns, advice and activities, ensuring that messages are consistent and support the regional communications strategies.
  • Manages communication of the British Council’s profile to internal and external stakeholders working closely with the wider regional Communications team.
  • Manages media relations activities in cluster/country.
  • Ensures that communications maintain the reputation of the British Council.
  • Plans and co-ordinates countries’ internal and change communications activities to improve effectiveness, audience impact and eliminate duplication to ensure employees at every level have the right information to perform their roles.
  • Ensures that internal, change, media and stakeholder communications risks and issues are effectively managed and mitigated with support from wider Communications team.
  • Ensures that communications messages are consistent, are aligned to regional communications strategy and support the British Council brand.

Consultancy, analysis & problem-solving
  • Applies advanced communications expertise to provide advice to colleagues and business leads and deliver agreed programmes of work.
  • Applies analytical approaches to identify and assess current state of communications, define opportunities for improvement, implement agreed projects and initiatives, ensuring consistency with regional communications plans and approaches.
  • Delivers appropriate communications initiatives and interventions to support business needs, aligned to regional communications strategies, plans and approaches.
  • Presents complex information clearly, producing tailored presentations, which convincingly influence decision-makers about the case for cluster communications initiatives.
  • Builds an in-depth understanding of the operational context, opportunities and challenges for communications.
  • Makes appropriate linkages to issues across the broader organisation and region, to ensure that the delivery of communications projects and initiatives is based on informed business insight and joined-up thinking.
  • Proactively seeks internal customer and other stakeholder feedback to monitor satisfaction with the standard of communications advice and business support provided, enabling improvements to be made where issued are identified.

Business Development
  • Ensures joined up delivery of communications projects and initiatives.
  • Consistently apply the agreed global communications and brand standards, templates and processes.
  • Supports the reviews of impact and effectiveness of cluster communications projects and initiatives and identifies opportunities for improvement.

Subject/Sector expertise
  • Provides expert advice, support and challenge on communications to colleagues and other stakeholders.
  • Delivers high quality and effective communications plans and solutions using established processes, tools and systems to ensure consistency.
  • Proactively pursues an annual cycle of formally recognised Continuing Professional Development to maintain and deepen their professional expertise.

Commercial and financial management
  • Conducts monthly and year-end reporting on progress against plan and deliverables and management of issues and risks.
  • Shows an understanding of value for money/cost effectiveness in the advice, recommendations or service support provided across the remit of cluster communications.

Relationship and stakeholder management
  • Ensures solid and beneficial relationships with marketing and communications professionals regionally.
  • Actively participates within the Marketing Community of Practice.
  • Develops peer/personal networks within and outside function to enhance own knowledge and expertise.
  • Proactively builds and maintains excellent relationships with both internal and external stakeholders.

Leadership and management
  • Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities and deliverables over a quarterly to annual time horizon.
  • Determines work plans and coordinates input from others (who may be outside the direct management line) to meet specific objectives.

Role specific knowledge and experience:
  • Demonstrable experience in managing communications within a large and complex organisation or agency
  • Experience in providing expert advice and guidance on internal and external communications
  • Experience in managing and mitigating internal and external communications risks and issues
  • Proven record of editorial experience (i.e. proofreading, translation, knowledge of different content types, etc.)
  • Creative approach to implementing and evaluating communication activities

Further Information:
Pay Band: 6 (from IDR 12,289,750 per month)
Contract Type: Indefinite
Location: Indonesia
Requirements:
  • Candidates must have the right to live and work in the country in which the role is based.
  • Relevant degree e.g. communications, journalism, marketing, or equivalent level of experience
Closing Date: Monday, 22 August 2022 - 23:59 Singapore Time (GMT +8)
A connected and trusted UK in a more connected and trusted world.
Equality , Diversity, and Inclusion (EDI) Statement
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you have any problems with your application please email askhr@britishcouncil.org
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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Job Detail

  • Job Id
    4b3952346f107354
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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