Writing effective and engaging copy for existing or new product/feature to introduce to users, includes but not limited to user navigation, as well on-boarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
Participate in an end-to-end design process with UX team, product team, and engineering team.
Gathering customer insights by conducting UX test to improve products and features.
Express our branding, style, and tone of voice through UX writing.
Portfolio of UX-focused writing samples and style guidelines.
Drive the completion of fixed asset verification for all BAT assets by Q4 2021.
Ensure the data submitted by the users are reconciled and validated to avoidâ¦