Officer - Customer Care

Date Posted: Posted28 hari yang lalu
Salary:
Summarecon
Jakarta
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Job Description

Requirements

  • Pendidikan minimal D3 segala jurusan.
  • Diutamakan pengalaman minimal 2 tahun sebagai Customer Service Supervisor.
  • Memiliki Leadership, Service Oriented, Integritas & Attitude yang baik.
  • Memiliki kemampuan Microsoft Office yang baik.
  • Memiliki kemampuan analisa & presentasi yang baik.
  • Memiliki kemampuan berbahasa Inggris pasif.
  • Berpenampilan menarik dengan tinggi minimal 165 cm proporsional.
  • Bersedia bekerja shift bersedia masuk dihari libur nasional.
  • Mampu bekerjasama dengan team.
  • Diutamakan berdomisili Bekasi dan sekitarnya.
  • Penempatan di Summarecon Mall Bekasi (SMB).


Job Descriptions

  • Monitor tugas Attendant Customer Service. (Concierge, Membership, Operator, Valet Service, Musholla Attendant & Shuttle Bus Driver/Helper)
  • Memeriksa fasilitas-fasilitas Mal khususnya yang berkaitan dengan Pelanggan sesuai dengan checklist.
  • Membuat schedule kerja dan laporan bulanan Customer Service.
  • Menangani setiap komplain / keluhan customer yang memerlukan penanganan khusus.
  • Memberikan pelatihan kepada seluruh Customer Service.

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Job Detail

  • Job Id
    562d400904572eb8
  • Location
    Jakarta
  • Company
    Summarecon
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Summarecon

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