Data Entry & Escalation Specialist

Date Posted: 30+ hari yang lalu
Salary:
Yogyakarta

Job Description

ABOUT JANIO

Janio is a cross-border smart logistics solutions provider in Southeast Asia (SEA), connecting merchants, logistics partners, and major industry players across the globe. As we advance towards building this integrated end-to-end logistics network of key players, our evolving data-intelligent platform will empower SEA’s e-commerce businesses to scale quickly and reliably.

Our platform will look to use AI and machine learning to enable real-time tracking, route optimization, warehouse management, and dynamic forecasting — in order to build Southeast Asia’s leading logistics network.


THE CHALLENGE

Gearing up for the next growth stage, Janio is looking for a Data Entry & Escalation Specialist. This role will be part of the Regional Operational Excellence team.


THE RESPONSIBILITIES

  • The successful candidate will:
  • Execute administrative processes for order claim
  • Monitor and escalate inquiries of operational issues
  • Upload and update documents in internal systems
  • Support the team in administrative tasks

THE REQUIREMENTS

  • Good spoken and written English
  • Detail oriented
  • Experience in managing internal stakeholders
  • Well versed in Gsuite and Microsoft Excel (familiar with pivot, lookup, index match)

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Job Detail

  • Job Id
    59d5e000e3ee1e38
  • Location
    Yogyakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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