MAIN RESPONSIBILITY:
Provides supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager in accordance with the objectives, performance and quality standards, established by Shangri-La Hotels and Resorts, and monitoring guest satisfaction, security, employee activity, physical defects in the hotel
REQUIREMENTS:
Due to work pass restrictions, only Citizens of Indonesia shall be considered
Exceptional communication skills in English (both written and spoken)
University degree or diploma in hotel management
Minimum 2 (two) years of work experience in a similar capacity in an international luxury hotel brand
Excellent interpersonal skill and displays initiative
Ability to lead and motivate the team
Flexible and able to work extended hours when required
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