Warehouse Fresh Product (Quality Control/Quality Assurance)

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta

Job Description

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • In charge of quality control of fresh products in all processes (inbound, inventory, outbound) and determine the quality of fresh products (fruits and vegetables)
  • Maintain customers’ satisfaction by monitoring reviews, ratings, and other points of improvement
  • Improve the quality of service by solving technical and warehouse-related issues through data tracing (handling delivery time from warehouse to Buyer, storage condition in the warehouse, etc)
  • Communicate potential issues or improvement opportunities to Operations/Operations Excellence/Maintenance/Project team
  • Create strategic plans for tracing and improving quality of service based on demands
Requirements:
  • At least 2 years of working experience in the related field
  • Experienced in quality control of fresh products (fruits and vegetables)
  • Able to operate basic functions of Microsoft Word and Microsoft Excel
  • Able to work night shifts in our warehouse (Jakarta)

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Job Detail

  • Job Id
    61fdfec6023c2ea9
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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