Maintain & enhance tools to simplify/reduce manual process to speed up SLA and reduce human error.
Maintain integrated database for Cross Selling product and support business unit team.
Monitor database accuracy and followup the data required by internal/external team to source data unit.
Business Performance and Management
Maintain a comprehensive database management for Retail Deposit, WM, Point Xtra, and CIMB Preferred MIS report s , dashboard and program calculation.
Produce timely and accurate regular/adhoc MIS Report and data analytics to business/functional heads for better understanding of portfolio, with the aim to provide management insights on business opportunities to tap on and risks to mitigate.
Effectively engage in campaign management processes such as campaign pre-analysis, program calculation and campaign effectiveness tracking.
Develop tools to calculate and tracking result of program /campaign from Retail Deposit, WM, Point Xtra & CIMB Preferred Product team
Prepare daily, weekly, monthly report and dashboard for Management Reporting, Sales team, and Others Unit
Graduate from local or overseas reputable university with major in Information Technology, Mathematics, Statistic
Familiar with database programing tools such as SQL Server, Access, SAS, and MS-Excel
Familiar with programing tools such as VBA, Web Programing, etc.
The purpose of this role is to provide support and assistance in all areas of managing the clientâs business and keeping day to day activities running smoothly.
Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
Within a specific geographical territory, identify targetâ¦