Customer Service

Date Posted: 30+ hari yang lalu

Salary:

Jakarta

Handle operational tasks, such as client's account opening, deposit and withdrawal
Handle all social media channels and make reports
Maintain existing clients and provide best services
Do daily report
Handle complaints
Closely coordinate with CS supervisor and manager
Closely coordinate with business consultant teams
Support the internal team for events, promotions, etc.
Do other supporting duties if needed

Max. 30 years old
Candidate must possess at least bachelor’s degree in Economic, Business Studies/Communication/Administration/Management/Linguistics or equivalent
Required language(s): Indonesian, English (must have good writing, reading, listening and speaking skills), Mandarin will be a plus point
At least 1 year of working experience in the related field is required for this position
Required skill (s): Exquisite communication skill, Microsoft Office, Excellent English, Indonesian
Preferably staff (non-management & non-supervisor) specialized in Marketing – others or equivalent
Can-do attitude, independent, great team player, adaptive
Willing to work on shifts