Baru Guest Service Agent

Date Posted: Posted4 hari yang lalu

Salary:

West Sumatra+2 lokasi

Job Description

Greet hotel guests; answer any questions or concerns
Provide an outstanding guest experience
Maintain an orderly front desk
Operate computer programs and multi-line phone systems
Maintain guest records and book reservations
Complete basic cashier and bookkeeping responsibilities
Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

Work Experience

Indonesian citizen only
High school diploma or equivalent
Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs
Excellent written and verbal communication skills;
Fluent in English
A proactive approach to dealing with issues that may arise
Highly organized, able to multitask and prioritize and work under pressure

Benefits

Be part of a global community hospitality industry

Talent development opportunity within Accor

Optimal employee experience and healthy working atmosphere