Handle complaints or questions via call or social media with excellent communications
Handle refund, return and exchange items
Identify customer needs and help customer to finds products as customer needs
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Record daily reports
Able to operate multi-application at the same time
Having good computer skills, at least operate Ms. Office
Excellent communication skills
Handling customer queries through live chat and product discussions
As our Risk Manager for the Payments team, you'll take the wheel in identifying potential fraud risks, and developing mitigation strategies in our fastâ¦
Have at least 3 years of experience as a Project Manager or Account Manager in the creative/advertising industry.
Have an eye for design is a big plus.
Key ResponsibilityProvide 1st and 2nd level support e-Commerce applications & systemsAbility to diagnose problems in several areas including Virtualization,â¦
