Baru Front Desk Agent

Date Posted: Posted1 hari yang lalu
Salary:
MERCURE
East Kalimantan+1 lokasi
Apply Now Whatsapp to Friend Save This Job

Job Description

Job Description
  • Welcomes guests as soon as they arrive with due care and attention
  • Helps encourage customer loyalty by developing friendly, personalised relationships
  • Anticipates guests' needs and takes them into consideration
  • Handles any guest complaints and/or remarks; provides a response as soon as possible
  • Helps bring certain brand concepts to life on a day-to-day basis (all the keys to the city, A/Club, etc)
  • Respects the reservation commitments in full Conveys the hotel's image


· Carries out all operations concerning guest arrival and departure in compliance with internal procedures

  • Informs guests about the formalities, any special conditions relating to their stay and the services available
  • Handles phone calls
  • Applies the procedures of internal audit
  • Passes on information as necessary to other departments (floor staff, technical etc) and to other members of the front desk team
  • Ensures that all guest documentation is up-to-date and available
  • Makes the update of the information contained in the lectern and e-lectern

Related Jobs

Job Detail

  • Job Id
    8fbdf63f9ef83267
  • Location
    East Kalimantan+1 lokasi
  • Company
    MERCURE
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact MERCURE

Sponsored by

https://www.halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.