Customer Service Manager

Date Posted: 26 hari yang lalu
Salary:
Jakarta
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Job Description

Location: Jakarta Jakarta
Work Type: Full Time

  • Have good leadership skills
  • Has experience in all aspects of Customer Service
  • Has attention to detail

PERSOLKELLY Indonesia is currently assisting one of our clients in multinational financial services in finding great talent as Customer Service Manager with the requirement as follows:

Responsibility:

  • Manage and supervise all Customer Service operations in order to improve customer satisfaction
  • Ensuring the completion of handling consumer complaints and coordinating with other departments to improve services to consumers
  • Analyze and evaluate the entire system or Customer Service service to improve service effectiveness and customer satisfaction levels.

Requirements:

  • Have good leadership skills and have led a team
  • Have experience in all aspects of Customer Service (inbound, outbound) and telemarketing
  • Having good communication skills
  • Good initiative ability, proactive, creative thinking and problem solver
  • Attention to detail with high integrity
  • Have experience in the same position min. 1 year


If you are interested and wish to apply for the advertised position, you can simply click "Apply Now".

Alternatively, you may email us an updated copy of your resume to info-id@persolkelly.com and put the job title that you are applying as the subject. Only shortlisted candidates will be notified.


Reference Number: 531046
Contact Details: Dwi_Ramadhaningtyas@persolkelly.com
Profession: Customer Service > Call Center Supervisor
Company: PERSOLKELLY Indonesia

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Job Detail

  • Job Id
    9146bb5c05bfe2e1
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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