Baru Business Process Associate - Commerce Enablement

Date Posted: 6 hari yang lalu
Salary:
GO-JEK
Jakarta
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Job Description

About the Role
As our Business Process Associate for the Commerce Enablement team, you’ll take the wheel in supporting improvements of work flows and processes to maintain the efficiency and effectiveness of business operations. Additionally, you’ll spend your time identifying data analysis, designing, and reviewing new processes, and tracking the progress of projects to ensure that deadlines are met. Working closely with the Business Process Team, you’ll help create seamless work flows that eliminate complexity and confusion across Commerce Enablement operations.


What You Will Do

    • Identify and assess long and short term objectives to support Experience and Engagement goals
    • Design, analyze, and develop detailed project plans and documentation to optimize effectiveness and minimize risk factors impacting solution adoption
    • Administer change of systems/processes as required to support lean initiatives mainly in Commerce Enablement Team
    • Review new procedures / controls and appraising the efficiency and effectiveness of operations and working managers and supervisors to resolved any issues that might arise during implementation and maintenance phases
    • Develop metrics and dashboard criteria to report out on progress and to drive change
    • Work with users and assist them in organizing the work and tracking the progress to ensure deadlines are met and benefits realized for the initiatives

What You Will Need

    • Bachelor's degree from a top university (second year, final year, or graduated)
    • 0 - 2 years of relevant work experience in a fast paced environment (consulting, investment banking and/or fast-paced startup would be preferred)
    • Proven leadership and high work-ethic, most likely exemplified by involvement in student societies/extracurricular activities/work
    • Excellent communication (English is a must) and interpersonal skills, a team player with a hands-on approach
    • Adaptable to new and fast-changing environments with a proven ability to succeed in challenging environments that stretch you to your limits
    • Strong data analytical skills
About the Team
The Commerce Enablement team is a family of 120+ engineers based in Jakarta, Singapore, and India. We consistently strive to implement solutions that allow our merchant-partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience by product innovation and integration with the rest of the Gojek ecosystem.
Internally, we promote a culture of engineering excellence, learning, and guided career growth. We advocate sustainable engineering practices, innovation, and working smart more so than working hard. We aim to be a world-class organization, implementing world-class solutions, with world-class engineers leading the way.
Our portfolio of products include merchant-facing solutions that enable our subscribed merchant-partners to sell their goods and services both online and offline. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, from an engineering perspective, our challenges are to evolve a general platform for e-commerce that is sufficiently versatile to support rapid product iterations across multiple products, as well as scaling up to an ever-growing user-base. To tackle these challenges, we have adopted event-driven architectural patterns in our engineering designs, as well as agile practices across all our day-to-day processes.
This COVID era has been hard on all of us. Off-hours, we are doing our best to stay in touch and continue to bond through fun online activities. Once COVID is over, we are looking forward to resuming our regular team-wide social activities such as dinner-and-drinks evenings and team off-sites.
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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Job Detail

  • Job Id
    9a56db62f5a3d2ee
  • Location
    Jakarta
  • Company
    GO-JEK
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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