Be an active part of the team sharing best practices and participating projects to improve our team.
Ability to multitask, take initiative, prioritize, andâ¦
University degree in the field of computer science, information science, or management information systems.
Assist in the review of contracts for computer andâ¦
Maintain and develop internal support and call center quality standards;
Review a subset of support agentsâ conversations (calls, emails, chat, etc).