Job Description

Communications Manager

Location : Jakarta, INDONESIA
Application Deadline : 25-Aug-21 (Midnight New York, USA)
Time left : 0d 16h 35m
Type of Contract : IPSA (Regular)
Post Level : IPSA-8
Languages Required :
English
Starting Date :
(date when the selected candidate is expected to start) 01-Jan-2022
Expected Duration of Assignment : 12 months


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Background

Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter?(maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

PLEASE INCLUDE A SAMPLE OF YOUR COMMUNICATIONS PRODUCT AS PART OF YOUR APPLICATION. This preferably includes examples of reports, presentations, publications, campaigns, blog, etc. You can? submit? by? providing hyperlink to cloud or? you can attach as one document? part of submission of your application.

Travel:?

UNDP will cover the cost of travel of the individual to the duty station, as well as their return to their home upon completion of their services. Travel costs are covered only in the event that the function will be undertaken physically in the duty station and excludes working from home arrangements.

Include any official travel expected to be associated with performing the functions

Office/Unit/Project Description?

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

?UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org or follow at @UNDP

United Nations Global Pulse is the UN Secretary-General’s initiative on big data and artificial intelligence for development, humanitarian action, and peace, which operates through a network of innovation labs located in Finland, Indonesia, Uganda, and in New York at the UN Headquarters. In Indonesia, Pulse Lab Jakarta (PLJ) is a joint data innovation facility of the United Nations (Global Pulse) and the Government of Indonesia (via the Ministry of National Development Planning, Bappenas). Pulse Lab Jakarta is administered by UNDP. Functioning as an analytic partnerships accelerator, PLJ applies mixed-methods approaches in the problem, solution and identity spaces, and is focused on catalysing connections across the private sector, government and civil society to support policies and action for effective development and humanitarian practice.

Communication and advocacy is central to the work of PLJ and the broader Global Pulse network. The Lab uses a multimedia engagement approach to generate communication products (digital and print), increase visibility of the Lab’s digital and offline presence, as well as build strategic dialogues and partnerships, by combining elements of traditional media with new media to reach target audiences in Indonesia, the Asia-Pacific region and beyond. As PLJ repositions itself within the evolving national, regional and global innovation and development ecosystems, the Lab has identified the need to create clearer branding to further amplify its work and articulate the added value it provides through a range of multimedia products and collateral.

PLJ is looking for a Communication Manager who will lead the development of the Lab’s communication and public engagement strategy and workplan and will be in charge of overseeing the communication team to ensure high quality delivery and implementation of the communication action plan.

Institutional Arrangement

The Communications Manager will work closely with the Partnerships and Advocacy Lead and report to the Head of Office. In the performance of his/her duties, the Communication Manager will engage with PLJ’s key stakeholders and partners.

Duties and Responsibilities

Scope of Work

Under the direct supervision of Head of Pulse Lab Office, the Communications Manager will undertake the following tasks:

1. Contribute to the planning, design and implementation of internal and external strategies for communication, public engagement, advocacy and outreach:

• Lead the development and implementation of PLJ’s communication and public engagement strategy and work plan;
• Draft press releases, fact sheets, talking points, reports, information materials, brochures, presentations, blogs and key messages for Pulse Lab Jakarta and its partners/collaborators;
• Coordinate the design and maintenance of the Lab’s communication products, including principal website, blogging platform and digital engagement tools;
• Prepare and disseminate publications to key stakeholders, including donors, innovation community, government counterparts and UN agencies; and
• Ensure that all Pulse Lab Jakarta's external communications have a consistent style, tone and branding.

2. Devise and follow a public engagement plan for promoting the activities of PLJ:

• Manage digital engagement with key audiences via PLJ's social media channels and website;
• Serve as a focal point for media and public inquiries;
• Develop blog posts and news content for the Global Pulse/Pulse Lab Jakarta website, ensuring consistency of materials and messages;
• Regularly monitor references to Global Pulse and Pulse Lab Jakarta in online and print media;
• Monitor, analyse and share the latest developments in areas of relevance to the Global Pulse network, including emerging technologies for social change, mobile data collection and advocacy; and
• Maintain regular contact with media partners, covering print, TV, radio and web

3. Monitor trends and latest developments relevant to data innovation and PLJ's activities:

• Identify issues and trends of significance to Pulse Lab Jakarta;
• Maintain a monthly monitoring and evaluation report of PLJ communication outputs;
• Track publications, events, conferences and statements of interest to Global Pulse and Pulse Lab Jakarta;
• Keep PLJ’s senior management team abreast of upcoming activities in the work plan; and
• Liaise and maintain regular contact with key stakeholders.

4. Support PLJ’s business development:

• Assist in the organisation of events (for example workshops, webinars, Lab visits, etc.);

• Represent Pulse Lab Jakarta at meetings of UN inter-agency communications groups as assigned by Head of Pulse Lab office
• Assist with the preparation of inputs for statements of senior Government and UN officials;
• Assist with the preparation of other project materials, including donor reports, talking points and official statements as requested; and
• Provide timely and effective responses to inquiries for public information materials.

5. Ensures facilitation of knowledge/information building and management

• Develop and maintain the content of Pulse Lab Jakarta's communications materials using gender sensitive language in line with prevailing? guidelines;
• Support the development of best practices and lessons learned directly linked to PLJ's goals and activities;
• Contribute to knowledge networks and communities of practice including communications repositories;
• Provide training and mentoring to PLJ team on communication for development;
• Document all relevant communication and information evidence related to PLJ’s activities; and
• Manage the PLJ email and newsletter subscription database.
• Effective contribution to the network for gender mainstreaming learning and knowledge sharing.

6. The incumbent of the position?should avoid any kind of discriminatory?behavior?including gender discrimination

• Human rights and gender equality is prioritized as an ethical principle within all actions;
• Activities are designed and implemented in accordance with?“Social and Environmental Standards of UNDP”;
• Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
• Differentiated needs of women and men are considered;
• Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is?created;

Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced

Competencies

REQUIRED COMPETENCY

CORE BEHAVIOURTAL? -? Level 3: Manager / Specialist / Expert

Achieve Results

• Demonstrates focus on achieving quality results and impact
• Consistently strives to meet or exceed excellent standards
• Efficiently establishes appropriate plans and resources for self and others to accomplish goals
• Holds self and others accountable for results

Think Innovatively

• Seeks patterns and clarity outside, across and beyond boxes and categories, resists false certainty and simplistic binary choices
• Looks beyond conventional approaches and established methods
• Proposes new ideas, approaches and solutions to problems

Learn Continuously

• Actively pursues opportunities for learning and self-development, professionally and personally
• Keeps up to date with new developments in own professional area
• Proactively seeks feedback, demonstrates a desire to learn from others as well as from experience, both positive and negative
• Contributes to the learning of others

Adapt with Agility

• Actively pursues opportunities for learning and self-development, professionally and personally
• Keeps up to date with new developments in own professional area

Act with Determination

• Is flexible in handling change, and adopts new ideas, approaches and ways of working
• Seamlessly adapts to working with new situations or contexts, with new people, and in different ways
• Participates in, supports, or drives meaningful change in UNDP
• Is comfortable with ambiguity and effectively manages juggling multiple demands

Engage and Partner

• Demonstrates and encourages teamwork and co-creation, internally and externally, to achieve joint objectives and results
• Acts in a way that demonstrates empathy and emotional intelligence, showing consideration for the needs and feelings of others

Enable Diversity and Inclusion

• Understands and appreciates issues from the perspective of others
• Treats all individuals with respect, considers ethical implications and responds sensitively to all differences among people
• Fully accepts and values all people, creating an inclusive environment
• Understands that inclusion is multi-faceted (e.g. race, gender, age, disability, culture, etc.) and treats everyone fairly and equally
• Demonstrates honesty and transparency

PEOPLE MANAGEMENT COMPETENCIES

Demonstrate Empathy and Emotional Intelligence

• Genuinely care about people; demonstrate empathy with the joys and pains of others
• Enable the wellbeing of the team(s)
• Read a group’s emotional currents and power relationships, identifying influencers, networks, and organisational dynamics; adapt leadership styles at the appropriate times
• See the positive in people, situations, and events

Motivate and Direct

• Create and communicate a compelling vision and purpose
• Align people and resources with organisational vision, strategy, objectives
• Understand and proactively build the team/organisation culture

Build an Enabling Workplace

• Create a working environment where people are engaged and want to do their best; empower and enable team members to perform and have a positive workplace experience
• Promote honesty, openness, trust and psychological safety and create opportunities to innovate and learn
• Recruit and promote individuals based upon objective measures and meritocracy; acknowledge and utilise the talent of others
• Encourage collective action and integration

Build Capability

• Identify and develop talent in individuals, providing positive support to enable them to achieve their potential
• Foster learning or development of others by giving feedback, guidance, and support; support career development of others
• Have willingness and ability to delegate to help people learn, including from failure

Manage Performance and Ensure Accountability

• Ensure regular conversations with people about work
• Provide positive and constructive feedback
• Discuss poor performance in a timely manner
• Provide praise and recognition, as well as ensure accountability

Lead with Humility

• Be authentic and transparent, act with integrity
• Be accessible and available to team members they lead
• Encourage debate and discussion, creating a culture where people are comfortable to challenge senior leaders and feel listened to
• Be modest, giving credit for success to others and admit own shortcomings

CROSS FUNCTIONAL COMPETENCIES

Digital Awareness and Literacy

• Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed

Working with Evidence and Data

• Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making

Communication

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through media, social media and other appropriate Channels

TECHNICAL COMPETENCIES

Gender

• Gender Mainstreaming

UN policy knowledge - ethics

• Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity

Innovation

• Technology and Innovation

Verbal and written communication?

• Ability to effectively communicate both verbally and in writing to convey key facts and findings

Required Skills and Experience

Min. Academic Education

• 
  Master’s Degree in Communications, Journalism, Public Relations, International Relations, or in a related field; or a Bachelors degree in the relevant field with additional years of experience.

Min. years of relevant Work experience

• Minimum Master’s degree with 0 years of experience or Bachelors degree with at least 2 years in journalism, public relations and/or knowledge management

Required? skills and competencies

• Excellent writing and editing skills, particularly the ability to present human interest stories in a compelling manner across different media;
• Good organizational skills, with strong experience in organizing and facilitating meetings, workshops and writing reports;
• Excellent ability to write reports, particularly for internationally funded project;
• Capacity to deliver presentations to wide audiences;
• Experience handling complex enquiries and interactions with multiple stakeholders
• Good interpersonal and team building skills
• Supervisory/managerial experience
• Ability to manage and work with a multidisciplinary and multicultural team

Desired additional skills

• 
  Experience working through digital platforms would be an asset;
• Experience working with the Government, development partners, donor agencies, private sector and/or its associations will be highly desirable.
• Knowledge of United Nation’s rules and procedures would be desirable
• Working knowledge of Bahasa Indonesia would be highly desirable

Required Language(s) (at working level)

• 
  Fluency in written and spoken English.