Job Description

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

You are a technically savvy consultant who sees the fun in owning the discovery, solution design, validation, and competitive aspects of opportunities.

About the job

  • Establish trusted customer relationships and manage customer expectations.
  • Develop customer success plans including critical success factors, success metrics, potential issues etc.
  • Bridge between customer and product team.
  • Drive customer issues resolutions and provide recommendations.
  • Identify upsell / add-on opportunities.

You would have:

  • Account Management and Strategic Planning experience.
  • Ability to engage across division and C-level clients.
  • Strong English communication and ability to natively communicate in Bahasa Indonesia.

AI Rudder is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants.


We regret that only shortlisted candidates will be contacted.

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Job Detail

  • Job Id
    a377265e8c1d9aea
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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