Date Posted:
Salary:
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Job Description

  • Pelajari dan memahami Produk Mito Electronic
  • Melakukan penanganan terhadap masalah dan pertanyaan customer
  • Membalas chat dalam jangka waktu KPI Mito
  • Membalas chat dan diskusi di marketplace
  • Membuat mekapan Event ( Pemenang Giveaway, IG LIVE, Marketplace LIVE)
  • Problem Solving- CS harus dapat menghadapi dan memberi solusi kepada customer dengan cepat dan tepat menggunakan bahasa yang benar.
  • Tekun dan teliti saat menyampaikan informasi yang benar dan hindari miskomunikasi dengan customer dan sabar menhadapi keluhan dari customer
  • Pro-active: sound out dan menjadi tim player saat menemukan celah ataupun kekurangan yang bisa diperbaiki oleh tim. Tidak hanya diam dan membiarkan kesalahan terulang kembali.

  • Pendidikan Minimal D3
  • Usia maksimal 30 tahun
  • Menguasai Microsoft Office (Word, Excel, Powerpoint)
  • Typing Skill setidaknya 40 WPM per menit
  • Kemampuan beradaptasi, tanggung jawab, sopan santun: berbahasa yang baik
  • Professional, sabar dan pro-active
  • Team Player, mampu bekerja bersama tim bukan individualistik

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Job Detail

  • Job Id
    a60e3348fd3a3f5d
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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