Operations Executive (Fixed-terms Contract

Operations Executive (Fixed-terms Contract - 4 months)

Date Posted: Posted18 hari yang lalu

Salary:

Jakarta

Day to day activities

Screen and optimize profit of new go-ahead bookings
Control confirmations (quality and price)
Push pending bookings
Perform changes as per Agents' requests including pre-final adjustments
Research and reply to Agent’s miscellaneous operational requests via Sales Office Operations
Prepare invoices and credit notes including negotiations as necessary
Check purchase orders
Finalize and print final documents
Support Sales Office Operations with trouble-shooting for tours currently ‘on the road’
Support local service account queries
Clear, open and effective communication with Sales Office Operations and Inbound Operations teams as well as 3rd party suppliers
Collaboration with Sales and Hotel teams

Other activities

Attendance at work-related seminars as required
Keeping abreast of the business forecast, reading meeting minutes and other relevant information from our Sales and Operations management
Attendance at Operations team meetings and other meetings as required
Meet and greet visitors as required
TO SUCCEED IN THE ROLE, YOU SHOULD HAVE
Excellent presentation and grooming
Proven track record of negotiation skills
Ability to optimize product/price support for sales
Sense of urgency/ ‘can-do’ attitude
Hardworking and reliable
Ability to handle heavy workload and work under pressure
Precise, logical and straight forward communication skills
Analytical thinking
Attention to detail and accuracy
Good organization skills and ability to prioritize with sound reasoning to support
Ability to quickly learn and memorize special deals and promotions
Proven track record of operations experience – ideally gained in the leisure and tourism sector
Must be computer literate with extensive hands-on experience working with computer systems including Microsoft WORD, Excel, Powerpoint, Outlook
Excellent command of written and spoken English communication
WE ARE LOOKING FOR A PERSON WHO IS:
Passion and want to learn tourism business especially wholesale
Enjoy working in back office & operations
Good iniciative and problem solving
Team work and good communication skills

WHAT WE WILL OFFER :