Baru Guest Service Agent

Date Posted: Posted5 hari yang lalu
Salary:
NOVOTEL
Jakarta+2 lokasi
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Job Description

Job Description
  • Assist guests with check in and checkout, as well as other cashiering duties
  • Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
  • Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
  • Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
  • Liaise closely with other relevant departments to ensure that guests requests and needs are met

Work Experience
  • Diploma education
  • Minimum 2 years experience in a similar capacity
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint
  • Strong leadership
  • Results and service oriented with an eye for details
  • Ability to multi-task, work well in high-pressure situations
  • A team player & builder

Benefits
  • You can work with multinational colleagues
  • Be part of a global community of hospitality industry
  • Opportunity to develop your career

Related Jobs

Job Detail

  • Job Id
    a9fca9f39c0f5b2d
  • Location
    Jakarta+2 lokasi
  • Company
    NOVOTEL
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact NOVOTEL

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