Present, promote, sell, and negotiate products/services with accurate information (e.g. product feature, pricing, and fee)
Responsibility to acquire and onboard new merchants
Analyze the territory/market's potential and identify new potential business with new merchants
Increase merchants transactions & sales volume, e.g. by doing analysis merchant's needs, do upselling and suggesting upgrades or additional features to meet their requirement
Maintain relationships with existing merchants
Assist the integration process for partners onboarding so that the production process is in line with the timeline for immediate LIVE production
Assist merchants in any issues/requests; Understand the problems and challenges of merchants and identify ways the business could be better address those heads
Update merchant database in CRM
Handle administrative works related to merchant's data (e.g. craft new sales proposals and contract renewals)
Prepare periodic reports for sales activities
Collaborate with internal team to find solutions related to merchants and create merchants satisfaction
Be the face of DOKU to the merchants and be their partner of choice
Min. Diploma/Bachelor degree in Marketing, Business Management, Economics or Accounting
Fluent in Mandarin (oral & written)
Fluent in English (oral & written)
Familiar with B2B Sales and Market Analysis
Have min. 2 years working experience in digital marketing, an e-commerce company, or financial technology
Perfect understanding of the latest digital trends and ability to understand customer behavior and expectations
motivated self-starter, agile, and able to work quickly in a constantly evolving competitive landscape
Good communication, negotiation, persuasive, and presentation skills
Pria, Maksimal usia 30 tahun.
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