Job Description

In this role, you will oversee the division GroupM Services of Jakarta Commercial and financials’ needs, handle daily issues, manage respective stakeholders and operation excellence improvement. The role requires commercial, financials and operation partnering with global, regional and local stakeholders, constant communicating and negotiating with all stakeholders. In addition, you will continuously work to strategically expand, preserve, or improve the company’s procedures, standards or policies while sticking to business edicts and regulatory guidelines.

Reporting of the role

This role reports to the GroupM Jakarta CFO

3 best things about the job:

• Opportunity to work for World Best Agencies under one roof
• Multi facets roles, advisor, trusted partner, leader, listener, executor, etc
• Fast pace, demanding, fun loving and satisfying work environment.

Measures of success –
In three months:

• Be conversant with GroupM Divisions and Agencies
• Support budgeting and costing exercise in partnership with stakeholders, mainly Singapore and Malaysia – Head of GroupM Services.
• Oversee day-to-day commercial and operation activities of Singapore and Malaysia GroupM Services.
• Good understanding of all necessary control, compliances and GroupM Services operation and processes.
• Achieved clear understanding on Process Excellence program expectations and local exercise approach and timelines

In six months:

• Lead the quarterly forecasting processes, costing, resources planning and monthly KPIs tracking
• Partner with Head of GroupM Services for all Commercial, Operation and Cost Recharge Computation Model

• Work closely with respective stakeholders on all identified process improvement projects

In 12 months:

• Responsible for GroupM Services for Annual Budget/Quarterly/Monthly Forecast, Cost Recharge Model by Channel/Service Pillar.
• Joined ownership with Head of GroupM Services on overall Budgeting, Costing, Resources Planning and Operational performance
• Supported the ongoing Process Excellence program activities, including onboarding new entities, new processes, new team members

Responsibilities of the role:

Act as a Commercial Partner to Singapore and Malaysia of GroupM Services

• As an advisor, commercial and operation partner.
• Ensure the sustainability and efficiency and GroupM Services operations
• Partner with GroupM Services management team to deliver on yearly targets
• Lead, plan and execute Annual Budgeting, Cost Recharge Model and Resources planning
• Advise, monitor, and manage Quarterly and Monthly forecasting
• Costing – Maintain competitiveness of cost by designing, building, tracking, and updating Recharge Model with reference to timesheet hours, billings, net sales, cost to revenue, billings to headcount etc.
• Cost controllership – Ensure that all resources are optimally employed and deployed by building out strong commercial and operational processes that are integrated with Agency, Media, Finance, IT and Human Resource.
• Set up processes for tracking metrics (KPIs) used to measure GroupM Services performance aligning to overall GroupM strategy and vision.
• Being an interface between GMS and all other stakeholders
• Scope not limiting to the above, ad hoc special projects and new initiatives

Act as Market Process Excellence Lead

• Support the Process Excellence programme deployment in the market (incl. new entities, new processes, and new team members)
• Drive market’s continuous process improvement, including:
  • Work with the market Compliance Lead
    • To coordinate and facilitate periodic market process review to identify process improvements, pain points and solutions with Local teams and Regional stakeholders
    • To ensure that process documentation is updated timely by Local teams
  • As part of the GMS community, support the GMS Head to regularly share learnings and leading practices with the other markets’ Process Excellence Leads and the Regional team

Governance, Compliance, Risk & Reporting

• Ensure all contracts, client, vendors, etc. are approved, signed and filed in accordance to company’s compliance and policies.
• Risk and corporate governance management
• Assist internal and external auditors for GroupM Services operation and processes
• Ensure that all management reports submitted within deadline
  • Monthly, quarterly, and yearly reporting to be carried out with high accuracy and timeliness and developing processes to ensure quality reporting
  • Variances to be fully explained and analyzed with action plan

What you will need:

• Graduate Caliber with 7 to 10 years of experience with strong commercial, costing and operations background
• Proactive, self-starter with strong commercial and operation acumen
• Working closely with Head of GroupM Service and all stakeholders

• Leadership qualities – ability to lead and deliver results in a highly motivated, demanding environment
• Good people management skill in a highly matrix environment
• Sharp, action orientated and able to put across concepts convincingly
• Strong analytical skills with proven ability in interpreting performance trends and taking proactive action
• Experience in Media / Advertising industry will be an added advantage
• Experience of working in successful fast paced business is preferable
• Comprehensive understanding of key elements of route performance (both commercial and operational)
• Good attitude with a “can-do”, positive and strive for excellence mindset.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About Indonesia

With a population of 260 million, Indonesia is one of the fastest growing and most dynamic markets in the world. With an increase in consumer disposable income, Indonesia is now firmly on the radar for multi-national companies seeking to invest in emerging markets.

Whilst the Indonesian media landscape is still dominated by terrestrial TV with 65% of all advertising spend, digital media is now poised to go through a period of exponential growth. There are around 170 million internet users in Indonesia and more than 70% of them are accessing the web via mobile. The opportunity to transform a media landscape on such a scale is unprecedented in the APAC region.

We're looking for creative and diligent people to join us on this exciting journey of transformation. We're ready to create impactful solutions for media challenges, shaping the next era of media with our diverse and passionate team.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.