Costumer Service (10747-1)

Date Posted: Posted30+ hari yang lalu

Salary:

Jakarta

Persyaratan

Bachelor degree or equivalent
Min 1 year call center experience
Comfortable working in a Call Center environment
Good communication skill
Typing test speed and accuracy using MS Word 30 WPM & Accuracy 95%
Good command in spoken and written English
An effective listener and troubleshooter
Attentive to detail and accuracy
Comfortable with 24/7 shifts (night shift) Tanggung Jawab
Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner
Gather feedback from partner, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor
Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc
Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc Disclaimer: melamar pekerjaan di Karir.com tidak dipungut biaya