Design & develop an adapted solution for the customer
Commissioning and technical support on site
Provide expert pre-sales support to the OEM sales force on automation architectures and associated OEM customers based upon the IA Business offer.
Obtain detailed requirements and constraints from the customer, assist the customer in defining the best implementation (validate, optimise and differentiate) of the selected platform architectures.
Explain the technical advantages and disadvantages of the proposed architecture(s).
Main Activities
Using multidisciplinary functions to solve problems with functional/ solution of machines
Technical supervision / support of the existing customer base and potential customers in the defined area of responsibility
Clarification of the technical conditions at the customer site.
Technical support for sales calls and telephone L2/L3 advice from the sales region
Creating system architecture in consultation with the field
Technical support for user performs training / documentation to meet specific customer needs in consultation with the training department.
Ensuring a functioning and Cross-border Cooperation:
Coordination with sales colleagues, local PAE peers, and machine expert communities
technical concept development with ADE / PAE/ SAE
Provide front and back office pre-sales support for the OEM Sales organisation.
Qualifications
Knowledge & Capabilities
Customer focus, listening and communication skills
Good functional knowledge in Automation & mechanical engineering (Motion, Motion control, machine safety, machine operator...)
A strong balance between practical and theoretical knowledge is required.
Knowledge of competitive products and system architecture for industrial automation offers
Customer and sales orientation
Able to solve both hardware and software engineering issues
Background / Experience
2-3 years of professional experience recommended in automation platform, preferred familiar with motion, HMI & controllers in machine domain.
Qualifications
Technical education and engineering degree, preferred with industrial automation background
Language skills: good communication and technical writing skill in English
You will be involved in upcoming projects as well as assisting with current projects.
Fulfill tasks set out by supervisors from the Quality Engineering team.
Familiar with procurement, manufacturing, QA/QC practices, NDE techniques, new-build or in-service inspection for pressure equipment, piping and storage tank.
Working as part of a collaborative team to optimise business impact.
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