Service Quality Control Staff

Date Posted: Posted17 hari yang lalu
Salary:
Tangerang
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Job Description

Job Descriptions:
  • Developing Front Liners Service Standard Guidelines & Customer Care Training Module.
  • Handling Customer Care Knowledge Base System.
  • Measuring Front Liners Technical Competency Level.
  • Measuring & analyzing Customer Satisfaction Index (All SML projects).
  • Handling Reopen Ticket Customer.
  • Developing Service Improvement area.
Job Requirements:
  • Minimum Bachelor Degree in Management.
  • Minimum 3 years of working experience in customer service/relation fields.
  • Computer literate of Ms. Office with intermediate-level skills.
  • Good communication skills.
  • Excellent coordination skills.
  • Willing to be placed in BSD City.

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Job Detail

  • Job Id
    c5ae66d001dac42b
  • Location
    Tangerang
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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