Inbound : menerima untuk setiap panggilan customer ke perusahaan. Mampu berorganisasi & bekerja sama dengan baik. Bersedia mengikuti proses seleksi & Training.
Troubleshoot and solve end-user problems. Manage and monitor all installed systems and infrastructure (Servers, Mail, Internet, WAN, LAN, etc).
Build a productive work environment for individuals and own organization as well as run performance management (process) and competence management.