Reservation Agent - Daily Worker

Date Posted: 16 hari yang lalu
Salary:
NOVOTEL
Jakarta
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Job Description

Job Description
  • Respond to enquiries about hotel products and services by telephone and email according to standard guidelines
  • Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services
  • Determine guest needs and quote the appropriate room and rate as per requirements
  • Input booking information into the Reservation System
  • Process amendments to reservations such as extensions, early departures, etc.
  • Arrange accommodation, visas and activities for leisure, corporate & wholesaler’s guests
  • Record special billing arrangements for groups and conventions
  • Coordinate and communicate with all other departments to ensure a smooth operation

Work Experience

Diploma education

Has experience in a similar capacity or in the area of guest services/tele-marketing is advantage

Excellent reading, writing and oral proficiency in English language

Proficient in MS Excel, Word, & PowerPoint


Benefits
  • You can work with multinational colleagues
  • Be part of a global community of hospitality industry
  • Opportunity to develop your career

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Job Detail

  • Job Id
    db01b2618d612f4e
  • Location
    Jakarta
  • Company
    NOVOTEL
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact NOVOTEL

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