Sales Support - Home Office

Date Posted: Posted10 hari yang lalu
Salary:
Yogyakarta

Job Description

The Influx Inbound Sales Support or Sales Development Representative (SDR) monitors inbound sales channels to respond to new leads quickly and accurately. Through a quick understanding of the lead’s information, the inbound SDR responds through the appropriate digital channel to guide the new prospect to the best possible solution. We’re looking for a sales representative with a high level of attention to detail who can follow guidelines well and has the hunger for success.

The main goal is to send timely, relevant messages to qualified prospects so that they book future meetings with sales. Furthermore, the candidate should strive to ensure that unqualified prospects receive a response, and are directed to look elsewhere to solve their needs.

Essential Duties:

  • Respond to inbound inquiries with written messaging in a timely, efficient and professional manner.
  • Use Influx’s internal systems of Outreach, Slack, Intercom, and Missive to check for inbound inquiries and record information accurately.
  • Follow guidelines to send appropriate email templates depending on the information in the inbound inquiry.
  • Escalate detailed inquiries to the appropriate person per guidelines.

Required Skills, Abilities & Knowledge:

  • Have excellent spoken and written communication skills in English (a must!)
  • Have experience using CRM tools (a must!)
  • A neat person, with excellent organizational skills
  • A laptop/PC with system Windows 10, Ram 8.0 GB or more, 32-bit
  • Internet speed min. 30 Mbps
  • Working knowledge of using templates to respond to emails
  • Have the ability to multitask, use multiple systems, and monitor inbound inquiries
  • Must be able to work during designated hours and respond to new inquiries within 5 minutes, with the quality above 95%

Benefits:

  • Work from home 100%
  • Extensive opportunities within startup environments
  • Open communication
  • More international exposure, working with fun and creative Asia team

Interested? Click apply!

Job Types: Full-time, Contract

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Job Detail

  • Job Id
    ddeb08bcdb37c3d4
  • Location
    Yogyakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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