We are looking for a Technical Support Intern to assist the team on merchant integration and investigate any complaints or inquiries. This position directly reports to Technical Support Lead.
Job Description:
Support and assist for merchant integration on production
Handle & investigate any alarms on each domain
Handle & investigate any complaints & inquiries from Internal and External
Handle & investigate any alarms on each domain
Handle, investigate, analyze, and identify any tickets on Zendesk
You are welcome to apply, if :
Bachelor's degree (or final year student) in any major.
Have a proper Domains knowledge
Strong desire to learn along with professional drive
Strong analytical skills – analyze complex data
Must have professional working proficiency in English
Possess strong understanding on manufacturing process in SN.
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