Lead Logistics SCM Team Manager

Date Posted: Posted13 hari yang lalu
Salary:
Jakarta

Job Description

Join the future of logistics.
At Maersk, we want to be pioneers in logistics. We’re embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service that can deliver intelligent solutions for customers around the world.

We offer

At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.

But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless. By combining our scale and resources with an entrepreneurial mindset, we’ll give you the chance to take on bigger challenges, grow faster and develop yourself further.

Key responsibilities

ACCOUNTABILIY & RESPONSIBILITY
  • Responsible for the daily customer interactions with the company
  • Enhance the level of customer satisfaction in order to increase revenue, and anticipate and solve customer problems
  • Formulates and executes a local customer service strategy in order to deliver on the global and local targets and priorities
  • Takes an active part in developing the local strategy
  • Maintains a dynamic and scalable customer service organization where resources are managed effectively and efficiently
  • Cultivates customer relationships and listens to the voice of the customers
  • Drives continuous improvements, monitors performance against established KPIs and targets and takes corrective action as required
  • accountable for managing people, setting direction and deploying resources

LEADERSHIP
  • Manages professional staff, including entry-level, and / or supervisors
  • Adapts departmental plans and priorities to address resource and operational challenges
  • Handles most situations independently and is guided by policies, procedures and the business plan, but will seek advice and guidance on more complex issues
  • Applies subject matter knowledge to solve common business issues
  • Operates within practices and procedures covered by precedents or well defined policies escalating all nonroutine problems
  • Experience in a functional area routinely applying knowledge of theories, methods, techniques and processes
  • Understands the overall nature of the business and the interdependencies between own and other functions
  • Will be accountable for the performance and results of a team within own discipline or function
  • Develops people - coaching and mentoring to build organizational capability, talent and bench strength

HIGH IMPACT EXPERIENCES
  • Across your function
  • Outside your own country
  • In local, regional and global roles
  • In different business cycles
  • Across business units
  • In different parts of the value chain In both functional and business lineroles
  • In teams with people from other disciplines and functions

We are looking for

  • Strong experience in Logistics industry
  • People and talent development experience
  • Collaboration and influencing skills
  • Local market knowledge
  • Commercial mindset
  • Self directed / entrepreneurial
  • Team player
  • Strong in Stakeholder management
  • Strong in dealing with customers
  • Ability to deal with transformational change
  • Ability to work in fast paced environment

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.


    Indonesia Jakarta Local Other
Last application date: 30/1/2022

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Job Detail

  • Job Id
    e478a0d2067ab3f8
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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