Baru Associate, Training

Date Posted: 2 hari yang lalu
Salary:
Grab
Jakarta
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Job Description

Job Description: As part of Central Ops - Mex Ops Trainer, you are responsible to manage, oversee, design training and quality processes and methodologies which can lead to performance improvement of the training attendees. Throughout your responsibilities, you will prepare the drivers to succeed in the Grab platform, provide 5star service to the customers and contribute to drive Southeast Asia move forward.
The Day-to-day Activities
  • You will support Central Ops - Mex Ops, Sales, CE for Grab Food, Grab Mart team to design the training courses by conducting training need analysis or customisation study as required by the business unit.
  • You will coordinate training schedules with the related teams.
  • You will design the training modules, contents and assessments to educate GrabFood’s standard operating procedures and service quality.
  • You will conduct training evaluations to measure the progress and effectiveness of the trainings by analysing performance metrics.
  • You will communicate and collaborate cross department to update Grabbers with new training contents.

The Must-Haves:
  • You have Heart, Hunger, Honour and Humility
  • You are an excellent team player who is taskoriented, energetic and selfdriven.
  • You are able to deliver solid results and handle the pressure in fast paced working environment.

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Job Detail

  • Job Id
    e5021cbda323338e
  • Location
    Jakarta
  • Company
    Grab
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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