Serving the needs of customer better information, complaints, requests related products and services in accordance with the kpi as specified by the company
Resolving complaints, and after sales service that goes through the customer service representatives
Coordinate with the back end customer related issues
Update information to new customers
General requirements
Willing to work shifting schedule
Maximum age 26 years old
Min education D3
At least 1 years experiences of working in related field is required for this position, (Fresh graduted are welcome)
Ability to operate computers, Microsoft , windows, office etc
Perform day-to-day due-diligence review of prospective customers by confirming KYC data requirements in accordance with the applicable regulations and internalâ¦
Ensures the accuracy of the spare parts repaired by a third party and the returns of the replaced spare parts (used) in accordance with company policy.