Training Specialist

Date Posted: Posted25 hari yang lalu
Salary:
Jakarta

Job Description

The Food Market Hub is an AI-Powered, F&B Procurement SaaS. We help restaurants and suppliers simplify back-end operations from procurement, payment to inventory management.

With \ >4300 users, our customers include large chains like KFC to Michelin-starred restaurants. We are growing aggressively in South East Asia, currently have a presence in 6 countries and backed by notable investors; Go-Ventures, SIG, 500 Global

About the role:

We are seeking a dedicated Training Specialist. The role focuses on providing a clear and detailed on-site or online training of our system for newly onboarded customers. Detail is important for this role. We are looking for teammates with at least 1 year experience in client system training.

Job Responsibilities:

  • Coordinate new and existing customer’s onboarding plans, specificific system training.
  • Provide both on-site or online system training for customers based on their requirements
  • Ensure all customer concerns and questions are resolved as part of the training.
  • Review and/or implement new and existing processes for training both internally and externally
  • Set up Training end to end flow for CRM
  • Ensure all Training KPIs are met in a timely manner

Job Requirements:

  • Detail oriented and willing to work with the clients on a step by step basis
  • Prior company system training experience an added advantage
  • Excellent communication and problem solving skills
  • Good English and Bahasa Indonesia language proficiency
  • Fast learner and great in adapting to situations
  • Experience and/or knowledge in the F&B industry an added advantage
  • Understanding of CRM systems

Job Type: Full-time

Salary: Rp10,000,000 - Rp18,000,000 per year

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Job Detail

  • Job Id
    e76038bbd9dc6f1f
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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