Supporting as a team project for system telephony & recording. Just like, make a report and forecasting the product telephony (ex. AVAYA / VERINT).
Mastering the process (project); Installation, configuration, and system integration of the product telephony (ex. AVAYA/VERINT).
Able to carry out the troubleshooting process in a systematic and structured.
Handle system programming integrated with the Social Media Application system.
Manage Workflow / IVR system in a Call Center.
Candidate must possess at least a Bachelor's Degree in Engineering (Computer/Telecommunication) or equivalent.
At least 2 Years of working experience in the related field is required for this position.
Have Experience in project and maintenance is a must.
Mastering the Telephony Call center System & Function (elite & advanced).
Mastering System & Functions of Recording, Reporting, and Forecasting.
Mastering Programming integration with Social Media systems.
This role is responsible for coordinating inbound/outbound logistics activity for the Plant and ensuring full compliance to relevant law and regulations.
This role reports and work closely with HQ Team based in Hongkong to manage end to end initiatives for developing programs to carry out millions upon millionsâ¦