Baru Merchant Support Staff

Date Posted: Posted4 hari yang lalu

Salary:

Jakarta

Apply Now Whatsapp to Friend Save This Job

Job Description

The Merchant Support Officer will help merchant clients through Merchant Acquisition and will be responsible for supporting them, as well as in daily operational issues relating to transactions and processing.

The role also involves supporting merchants in the boarding process with banks or partner and payment options by coordinating the collection and review of relevant documents throughout the process.

Following up on merchant issues (via e-mail) tracking and support technicians (where applicable) in line with service-level agreements until resolved.

Providing an excellent level of merchant support at all times and assistance in diagnosing live issues.

Providing any report & analysis data

Communicating technical information to non-technical customers.

Participating as required in the development, maintenance of procedures, systems and processes to support the effective delivery of operational activities.
Min. Bachelor Degree of Business Administration or any related major

Fluent in English both written & spoken

candidates with organized, meticulous, and highly motivated personality is preferable

Excellent interpersonal and communication skills

Proficient on Computer Literacy Ms Office (Word, Excel, PowerPoint, Outlook)

Related Experience is a plus

Ability to work independently and assist team members.

Ability to interpret data accurately & in a timely manner

Good organizational and documentation skills are must

Honest, Flexible and Adaptable

Related Jobs

Penulis Soal HOTS Fisika

Jakarta - EmployerAktif 3 hari yang lalu

Apply Now

Membuat soal HOTS Fisika tingkat SMA secara original (karya sendiri). Mengunggah materi ke website sesuai SOP yang ditentukan.
Sales Executive (Jakarta) - Moka

GO-JEK

Jakarta - Posted30+ hari yang lalu

Apply Now

Network and establish strong ties with potential customers by actively scouting out and keeping up to date with the new shops and owners in town.
INTERNSHIP TELEMARKETING

Jakarta - 30+ hari yang lalu

Apply Now

Memiliki kemampuan komunikasi dan telemarketing yang baik. Mampu mencapai target yang telah ditetapkan. Bersedia Internship di kantor kami (Kelapa Gading).
id -

Apply Now
id -

Apply Now

Job Detail

Job Id

fa7960cbc765f415
Location

Jakarta
Company
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female