Providing software application support under the supervision of the Senior Engineer.
Performing analyses on software application functionality and suggesting improvements.
Ensuring effective front end and back end functionality of applications.
Consulting with the software development team, internal users, and clients to improve application performance.
Managing code migration across environments to ensure continued and synchronized functionality.
Establishing the root causes of application errors, and escalating serious concerns to the Development Team.
Keeping a record of configuration changes and scheduling application updates.
Bachelors degree graduate of Information Technology, Infromatic Engineering, System Information or equivalent;
Max. 27 years old;
Experienced Application Support Engineer or Software Developer;
Good grooming, motivasi tinggi, & interpesonal yang baik.
Memiliki strong leadership & analitical thinking.
Bekerja sama & menjalin hubungan baik dengan client.
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Daily update/resolution of tickets generated by Helpdesk ticketing system and respond to inbound phone and electronic requests for technical assistance.