5,000,000 IDR ~ 7,000,000 IDR
Bekasi
Handling customers directly either by telephone, via electronic media or face to face
Respond promptly to customer inquiries
Handling and resolving customer complaints
Obtain and evaluate all relevant information to handle product and service requests
Provide pricing and shipping information
Perform customer verification
Setting up accounts for new customers
Process orders, forms, applications and other requests from customers
Organize workflows to meet customer demands on time
Handling direct requests and unresolved issues to the relevant department/PIC
Manage customer accounts
Keep records of customer interactions and transactions
Record details of customer questions, comments and complaints
Record details of actions taken
Prepare and distribute customer activity reports
Maintain customer database
Manage administration
Communicate and coordinate with internal departments
Follow up interactions with customers
Provide feedback on the efficiency of the customer service process
5,000,000 IDR ~ 7,000,000 IDR
Bekasi
Communicative
None
Annual leave
Medical / Dental / Specialist Claims
BPJS kesehatan dan ketenagakerjaan
Daily transportation allowance
Meal allowance
THR
Bonus 1 month fixed salary
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