Preparing reports and analyzing data to assist management as they determine call center goals.
Ensuring agents understand and comply with all call centerâ¦
Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing,â¦
Make sure that the Room Rates are charged as per contract.
Spot-Check banquet contracts once a week and take proactive action to ensure that the details areâ¦