MidStream End User Support

Date Posted: 30+ hari yang lalu
Salary:
Jakarta
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Job Description

Job description:

  • Perform IT infrastructure support (hardware and equipment), including preventive maintenance (anti virus protection, warranty renewal), troubleshooting (PCs, printers, scanners, projectors, and LAN), servers and communication lines (PABX), in order to ensure IT infrastructures in all offices are working properly and effectively.
  • Perform IT system support, including software installation, maintenance (licensed renewal) and trouble shooting, in order to ensure systems in all offices are working properly and effectively.
  • Execute support on user management, filing and data management (user ID’s and passwords, data backup and protection), in order to ensure all systems and data are working within security standards.
  • Respond to customer concerns and address the need through technical support and instruction, in order to ensure HO end user support has delivered support service to customers.
  • Determine the hardware and software issue and evaluate the best way to resolve it, in order to ensure IT peripherals in all offices are functioning properly.

Job requirements:

  • Candidate must possess at least a Bachelor's Degree, Computer Science/Information Technology or equivalent.
  • At least 3 year(s) of working experience as IT Support.
  • Prior experience in tech support, desktop support, or a similar role.
  • Experience with remote desktop applications and help desk software.
  • Attention to detail and good problem-solving skills.
  • Excellent interpersonal skills.
  • Full-Time position(s) available.

"Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person."

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Job Detail

  • Job Id
    6f7b76717aeff12d
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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